Please be sure to enter our email address (newsletter@sykesgroups.com) into your address book, buddy list, white list or whatever your email service calls it so that our newsletter can reach you. Also for our corporate, organizational and government subscribers please have your IT personnel set your spam firewalls so that you can recieve our newsletters. If you still have problems we suggest you get a free account at hotmail.com, yahoo.com, gmail.com or similar email service (avoid AOL) for your newsletter subscription! If an address bounces three times we will delete it from our list and you will have to resubscribe.